Privacy Policy
Thank you for choosing Beach Energy Limited for your Energy Performance Certificate and floor plan needs. We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the United Kingdom.
By using our services, you agree to the terms and practices described in this Privacy Policy. Please read this policy carefully to understand how we handle your personal information.
1.1. Personal Information
We may collect various types of personal information, including but not limited to:
- Your name
- Contact information (e.g., address, email address, phone number)
- Property details (e.g., address, size, features)
- Payment information
- Energy performance data
- Floor plans and related documents
- Communication preferences
1.2. Non-Personal Information
In addition to personal information, we may collect non-personal information such as:
- Technical information (e.g., IP address, browser type, device information)
- Usage data (e.g., website usage patterns)
- Cookies and similar tracking technologies
1.3. We may use your personal information for the following purposes:
- Providing Energy Performance Certificates, Display Energy Certificates, Air Conditioning Inspection Reports and floor plan services
- Managing and processing payments
- Communicating with you regarding your orders, inquiries, and customer support
- Improving our services and website
- Marketing and promotional purposes (with your consent, where required by law)
- Complying with legal obligations
1.4 Data Security
We take data security seriously and implement appropriate technical and organisational measures to protect your personal information. However, it’s essential to understand that no data transmission or storage method is completely secure. We strive to ensure your data’s confidentiality but cannot guarantee absolute security.
1.5 Sharing your information
We may share your personal information with third parties under the following circumstances:
- Service Providers: We may share your information with trusted service providers who assist us in delivering our services (e.g., payment processors, data hosting providers).
- We do not sell, trade, or otherwise transfer your personal information to outside parties except for service providers as above.
- Legal Requirements: We may disclose your information if required by law, regulation, or in response to a legal request.
- As required with our accreditation body Elmhurst Energy. See www.elmhurstenergy.co.uk
- Floor Plans are produced using software provided by PlanUp who may share plans with third parties. See www.planup.co.uk
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity.
- With Your Consent: We will obtain your consent before sharing your information in any other way not described in this policy.
1.6 Your Rights
You have certain rights regarding your personal information under data protection laws, including:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You can request the correction of any inaccurate or incomplete personal information.
- Deletion: You may ask us to delete your personal information under certain circumstances.
- Restriction: You can request the restriction of the processing of your personal information.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
- Object: You may object to the processing of your personal information for certain purposes.
To exercise any of these rights, please contact us using the contact details provided below.
1.7 Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please review this policy periodically for any updates.
1.8 Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
Beach Energy Limited
Future Business Centre
Kings Hedges Road
Cambridge
CB4 2HY
01223 269215
We will respond to your inquiries promptly.
By using our services, you agree to the terms and practices described in this Privacy Policy. If you do not agree with our practices, please refrain from using our services.
Last Updated: 1st February 2024